FAQ's
Frequently Asked Questions
What is the jewellery made of?
The jewellery is made in lead and nickel free brass, with natural pearls and semi-precious jewels.
Is your jewellery gold plated?
Yes, our jewellery is 24 kt gold plated.
What are the shipping charges?
We have free Shipping on all prepaid orders above 800₹ & for cash on delivery additional 150₹ PAN India
Do you offer warranty on your jewellery?
Yes, We do offer a lifetime re-plating, Free of cost. All you have to do it send your products to our studio in Kandivali West, Mumbai.
How fast can I get my order delivered?
- All orders are dispatched within 48 hours from the date of order. (During working days)
- In case it's urgent, do let us know via Whatsapp on +91 93240 21374. Our team will definitely try and accomodate the request.
How do I track my order?
We will send you the tracking details as soon as your order is shipped. Additionally you can WhatsApp us on +91 93240 21374.
What is the return Policy?
For Returns your can either get a replacement of the same piece,exchange for another piece, or you can be issued a credit note that can be used anytime & there is no expiration date for your credit note. Please note the return has to happen within 4 days from the date of delivery.
